Privacy Policy

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our site.

I. What kind of information do we collect from you when you visit our site?

When you visit theoremvineyards.com, we collect some basic information about your browser. Examples are things like what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us understand how visitors browse our site so that we can make their shopping experience better.

We also collect personal information about you when you check out of our store such as your name, address, postal code, phone number, etc. We need this information to process payment and ship merchandise to you.

II. Sharing of personal information

Under no circumstances will we share any personal information that we collect with any third parties or websites. All the information you give us is completely private and used solely for order processing and shipping. If you give us permission to send you marketing emails then we use your email for that purpose but never does that email get sold or distributed to any other web site or list.

III. Newsletter Opt-Out.

If you have chosen to opt into our newsletter or marketing emails and decide to opt out, we have a simple unsubscribe form that will let you get off our email list. Also, under the member area, you will find a simple form to unsubscribe.

IV. Consumer inquiries and privacy.

If you have any questions about your privacy or want to make changes to your profile or get off our marketing list, simply send us an email.

V. Protecting your information.

All the payment information we collect is done so under SSL - a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.

SMS/Text Message Communications

When you provide your mobile phone number to Theorem Vineyards and consent to receive text messages, we collect and use that information to send you SMS communications about your orders, appointments, wine club updates, promotions, and other information related to our products and services.

Your Consent

By providing your mobile phone number and opting in to receive text messages from us, you consent to receive recurring automated marketing and transactional text messages from Theorem Vineyards at the number provided. This may include messages sent via automated technology. Consent is not a condition of any purchase.

Message Frequency and Charges

Message frequency varies depending on your interaction with us and the programs you've enrolled in. Standard message and data rates may apply based on your mobile carrier's plan.

How to Opt-Out

You may opt-out of receiving text messages at any time by replying STOP to any message you receive from us. After texting STOP, you will receive one final confirmation message. You may also text HELP for assistance or contact us directly at (707) 942-4254 or info@theoremvineyards.com.

Carrier Limitations

We are not liable for any delays or failures in your receipt of text messages, as message delivery is subject to effective transmission from your mobile carrier. Carriers are not liable for delayed or undelivered messages.

Data Protection

We do not sell or share your mobile phone number with third parties for their marketing purposes. Your mobile phone information is subject to the same security and privacy protections described elsewhere in this Privacy Policy.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

• Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
• Protect and defend the rights or property of our Website and related properties
• Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.